November 13, 2007

UK Foreign and Commonweath Office Found in Breach of the Data Protection Act

I think this is a good illustration that much of the problem around privacy/ data protection/ trust is down to organisations not taking the issue seriously […]
November 3, 2007

Data Breach Laws Rejected in UK – Now We Know Why..

Contrary to House of Lords recommendations, the UK Government are refusing to introduce data breach notification laws. According to a House of Lords spokesman, Lord Errol, […]
November 1, 2007

12 Components of Trust – In relation to personal data

Over on the Project VRM mailing list there is a developing discussion around the different variants of ‘trust’ that relate to CRM or its VRM counter-point. […]
October 26, 2007

Can I Own My Data?

(Cross post from Right Side Up) Ownership sounds like such a simple idea….. At first glance, the ownership of “my” data seems straight forward. I created […]
October 7, 2007

First Sight of The Trust Index benchmark

We’ve now completed 21 assessments and thought we’d publish a quick snapshot of the emerging benchmark.
September 25, 2007

Some Useful Research

Here’s some useful input from Experian; we’ll be looking to take this down several evels of detail with The Trust Index over the next few months. […]
September 15, 2007

Google Maps Street View

This potential problem in Canada looks like the first of many encounters the Street View product  will have with privacy legislation around the world.
September 14, 2007

Google Calls for Global Privacy Laws

This is nice, no sooner do we get The Trust Index up and running and Google kindly set out the case for it – albeit indirectly. […]
August 15, 2007

The Trust Index – Introduction

Welcome to The Trust Index – a VRM (Vendor Relationship Management*) tool that aims to help individuals differentiate between organisations that they should trust with their […]