Customer – Supplier Engagement Framework for the 20’s

In writing up this post, mainly for use in a presentation later today, i’ve just noticed that it’s been ten years since I last wrote about this framework. Time flies, but the fundamentals of this model seem to remain the same; albeit i’ve now updated the model a bit with the better visual/ process tools […]

Defining ‘My Data’ Portability and Interoperability

There seems to be a growing recognition in the privacy/ data empowerment spaces that data portability and data interoperability across service providers are important things. I agree, but am concerned that whilst both words trip of the tongue reasonably easily, defining what precisely we mean by them and thus what we want to emerge is […]

Co-managed data, subject access and data portability

I’ve written a fair bit of late on the importance of co-managed data; here and here again. This follow on drills into how co-managed data between individuals and their suppliers would change how we typically think about both subject access and data portability. Subject access has featured in pretty much all privacy legislation for 20 […]