Customer – Supplier Engagement Framework for the 20’s

In writing up this post, mainly for use in a presentation later today, i’ve just noticed that it’s been ten years since I last wrote about this framework. Time flies, but the fundamentals of this model seem to remain the same; albeit i’ve now updated the model a bit with the better visual/ process tools […]

Defining ‘My Data’ Portability and Interoperability

There seems to be a growing recognition in the privacy/ data empowerment spaces that data portability and data interoperability across service providers are important things. I agree, but am concerned that whilst both words trip of the tongue reasonably easily, defining what precisely we mean by them and thus what we want to emerge is […]

Co-managed data, subject access and data portability

I’ve written a fair bit of late on the importance of co-managed data; here and here again. This follow on drills into how co-managed data between individuals and their suppliers would change how we typically think about both subject access and data portability. Subject access has featured in pretty much all privacy legislation for 20 […]

Reminder to Self for the Next Decade – It’s all about the data…!!!

Just a reminder to myself, and anyone else that cares to value the same advice. For the next decade, and probably beyond, the focus should be on detailed work around data: – definitions, documentation, analysis, process flows. So, precisely what data elements, stored precisely where, moving from where, to where, for precisely what purpose; who […]

The Fox is Guarding The Personal Data Hen House (and he has weapons)

This week I watched the excellent documentary The Great Hack. A horrifying story, very well told; congratulations to all those involved in making that and bringing that story to the general public. I’d recommend it to everyone, but most especially those in large private or public sector organisations sitting on large troves of personal data. […]

A Classy Way to Go…

The 31st of July marked the end of my favourite online transaction manager service – Wesabe (www.wesabe.com). I’ve been using the service regularly for the last few years. I did not rely on it, just liked quite a lot about it, such as that: – It moved financial transaction data from the supplier side to […]