https://thejeffreyfoundation.org/newsletter/ieee-paper-format-english/17/ past thesis title animals essay on a place i would like to visit https://sigma-instruments.com/revatio-vs-viagra-dosage-22220/ source site short essay on d-day source site spam email from my email address viagra https://www.rmhc-reno.org/project/is-a-professional-resume-writer-worth-it/25/ Freeantabuseprescribions supplements that contain viagra essay on latest development in computer technology altruistic service essays source site paraphrasing site essay writings https://sanctuaryforest.org/prompts/movie-genre-essay/19/ https://norfolkspca.com/medservice/kamagra-direct/14/ click here follow link https://scottsdaleartschool.org/checker/author-analysis-essay-example/33/ resume templates for recent high school graduates intermediate 2 english past papers sqa source url prednisone treatment for sudden deafness cialis quakertown https://dsaj.org/buyingmg/illegal-uses-of-viagra/200/ multi modal talk essay https://naes.unr.edu/barrios/wp-content/?done=leews-legal-essay-exam-writing-system-cd-audio-program nolvadex dosering protectis watch In writing up this post, mainly for use in a presentation later today, i’ve just noticed that it’s been ten years since I last wrote about this framework. Time flies, but the fundamentals of this model seem to remain the same; albeit i’ve now updated the model a bit with the better visual/ process tools we now have available. So let’s dive in….
What we are saying is 1) there are a series of steps that an individual goes through around the sourcing, use and ultimately finishing a relationship with a product or service. (For these purposes we are assuming a relationship where at the product/ service is significant or complex enough to merit such consideration; although the same principles apply, more lightly where the product/ service is less complex or significant). The top level steps are as below.
Then 2) there are a similar/ inverse set of steps being taken in parallel by the organisations seeking to provide or having provided this product or service to the individual.
Then the two come together as below. One would like to think that convergence would all happen very smoothly; but we know that is not the case.
The high level issues that prevent the above processes all running smoothly are:
One way through that in-efficiency that we are working on now is ‘Intentcasting’; that is to say individual equivalents of the formal and reasonably-efficient ‘Requests for Information’ (RFI), Requests for Proposals (RFP), Requests for Quotes (RFQ) that have existed in B2B markets for many years. It may be that individuals also need Requests for Offers (RFO); but more on that in a follow-up post.
Intentcasting will likely require extension of the Customer-Supplier Engagement Framework as below.