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Monthly archives: January 2013

A CRM plus VRM Venn for 2013

I spent most of 2012 with head down consulting on a couple of big ‘CRM plus VRM’ propositions – more on those when they show up in the wild. So i’ve been pondering on where to focus on in 2013. I put together this Venn diagram to help think through which areas of our work […]

Posted byIainJanuary 21, 2013September 18, 2014Posted inCRM, Project VRM

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