(Cross post from Right Side Up) As a buyer of far too many computing gadgets over the years, I’ve become very familiar with the term ‘hard re-set’. This is typically used to describe a situation in which a system has got its inner workings so tied up in knots that the only way to fix […]
Monthly archives: November 2007
The Straw (Data Breach) that Broke The Camel’s Back
This appalling loss of 25 million personal data records by Her Majesty’s Revenue and Customs has to become the tipping point for a marked increase in respect for personal data across all of UK government and beyond. And this on the back of last weeks revelation that the Foreign and Commonwealth office had breached the […]
UK Foreign and Commonweath Office Found in Breach of the Data Protection Act
I think this is a good illustration that much of the problem around privacy/ data protection/ trust is down to organisations not taking the issue seriously enough. There is no question of the FCO not being aware of the act, its implications, and it has plenty resource to throw at getting things right. Not good […]
Data Breach Laws Rejected in UK – Now We Know Why..
Contrary to House of Lords recommendations, the UK Government are refusing to introduce data breach notification laws. According to a House of Lords spokesman, Lord Errol, the UK government ‘does not get the threat to the internet posed by cybercrime’. ‘The powers would apply to government as well as the private sector. We think that’s […]
12 Components of Trust – In relation to personal data
Over on the Project VRM mailing list there is a developing discussion around the different variants of ‘trust’ that relate to CRM or its VRM counter-point. From that discussion it’s clear that this is a complex area with people coming from multiple different perspectives. To try to help that debate along, here’s a view from […]