November 26, 2007

Hard Re-set Required for Direct Marketing to Re-invent Itself

(Cross post from Right Side Up) As a buyer of far too many computing gadgets over the years, I’ve become very familiar with the term ‘hard […]
November 20, 2007

The Straw (Data Breach) that Broke The Camel’s Back

This appalling loss of 25 million personal data records by Her Majesty’s Revenue and Customs has to become the tipping point for a marked increase in […]
November 13, 2007

UK Foreign and Commonweath Office Found in Breach of the Data Protection Act

I think this is a good illustration that much of the problem around privacy/ data protection/ trust is down to organisations not taking the issue seriously […]
November 3, 2007

Data Breach Laws Rejected in UK – Now We Know Why..

Contrary to House of Lords recommendations, the UK Government are refusing to introduce data breach notification laws. According to a House of Lords spokesman, Lord Errol, […]
November 1, 2007

12 Components of Trust – In relation to personal data

Over on the Project VRM mailing list there is a developing discussion around the different variants of ‘trust’ that relate to CRM or its VRM counter-point. […]